Just as in the real world, the reputation of a business in the digital world is one of the keys to the success or failure of a person or company. When there is negative discussion about a business online, no amount of marketing can make up for the wariness and unease that people have about patronizing that business.

Ralecon offers comprehensive online reputation management (ORM) services and techniques that will ensure your business maintains its superb image in the eye of internet users.

We monitor all of the channels in which people are talking about your business, such as social media networks, business review sites, blogs, forums, and articles. When a negative comment is found, we offer a list of possible proactive responses that will help to mitigate any damage that the comment may cause, and often times a quick and correct response can lead to the removal of the negative comment.